Stonehaven Bio – Terms & Conditions

1. Acceptance of Terms

By using this website and purchasing products from Stonehaven Bio, you confirm that you have read, understood, and agreed to these Terms in full. These Terms apply to all users, customers, and visitors of the Stonehaven Bio website.

2. Research Use Only – No Human or Animal Use

• All products are provided strictly for laboratory research, analytical testing, and scientific investigation.
• Products are not for human or veterinary consumption.
• Products are not drugs, natural health products, dietary supplements, or medical devices.
• Products are not intended to diagnose, treat, cure, or prevent any disease.
• Products have not been reviewed, evaluated, or approved by Health Canada.

Stonehaven Bio does not operate as a pharmacy, compounding pharmacy, drug manufacturer, or outsourcing facility under any federal or provincial regulatory framework. Any attempt to use products outside their intended research-only purpose is strictly prohibited.

3. Qualified Purchasers Only

By placing an order, you represent and warrant that:

• You are at least 21 years of age.
• You are a qualified researcher, laboratory professional, academic institution representative, or industrial technician.
• You possess the necessary training, experience, and facilities to safely handle research chemicals.
• You will not resell, distribute, administer, or use products for human or animal purposes.

Stonehaven Bio reserves the right, at its sole discretion, to refuse or cancel any order if misuse is suspected.

4. Information & Educational Content Disclaimer

All information provided on this website is offered for educational and informational purposes only. Nothing on this site constitutes:

• Medical advice
• Clinical guidance
• Instructions for administration, dosing, or reconstitution

Stonehaven Bio does not provide instructions or recommendations regarding the use of any product outside of professional research environments.

5. Assumption of Risk & Customer Responsibility

You acknowledge that research chemicals may involve inherent hazards. By purchasing from Stonehaven Bio, you agree that you:

• Understand the potential health and safety risks.
• Will implement appropriate industrial hygiene and safety protocols.
• Will comply with all applicable local, provincial, federal, and international regulations.
• Will ensure products are handled only by trained professionals.

Stonehaven Bio assumes no responsibility for improper handling, storage, or use of products.

6. No Returns & Final Sale Policy

Due to the specialized and sensitive nature of research products:

• All sales are final.
• Returns, exchanges, or refunds are not accepted.

If an order arrives damaged or incorrect, you must contact us promptly for review.

7. Intellectual Property

All content on this website, including but not limited to logos, product images, text, graphics, design elements, trademarks and trade names are the exclusive property of Stonehaven Bio and are protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

8. Pricing, Payments & Transaction Security

All prices are subject to change without notice.

• Full payment is required prior to shipment.
• Stonehaven Bio does not store credit card information.
• Payments are processed through secure, PCI-DSS compliant third-party providers.

Stonehaven Bio is not responsible for errors, delays, or disruptions caused by payment processors or financial institutions.

9. Limitation of Liability

To the maximum extent permitted by law, Stonehaven Bio shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use or misuse of products, reliance on website information, or inability to use the website or products. Our total liability, under any circumstance, shall be limited to the purchase price of the product.

10. Indemnification

You agree to indemnify and hold harmless Stonehaven Bio, its owners, employees, affiliates, and partners from any claims, losses, damages, or expenses arising from improper use of products, violation of these Terms, or failure to comply with applicable laws or regulations.

11. External Links

This website may contain links to third-party websites. Stonehaven Bio does not control or endorse external content and assumes no responsibility for third-party sites. Access to third-party links is at your own risk.

12. Termination of Access

Stonehaven Bio reserves the right to suspend or terminate access to the website or cancel orders at any time, without notice, if these Terms are violated, product misuse is suspected, or regulatory or safety concerns arise.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Province of Alberta and the laws of Canada, without regard to conflict-of-law principles.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

15. Updates to Terms

Stonehaven Bio may revise these Terms at any time. Updates take effect immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms.

16. Entire Agreement

These Terms, together with any referenced policies, constitute the entire agreement between you and Stonehaven Bio regarding the use of this website and the purchase of products.